Mazda的租車

寂寞總是如影隨形
個人於6/30前往北海道進行一趟10天的自助旅行,在背包客網站上拜讀過很多有關租車的文章。也依照很多人的建議向MAZDA的網站註冊,也依網站的指示去預訂了車。有了預約確定的番號,竟然去到當地之後無車可用!服務人員說我的番號是Waiting list的番號!!讓人好生失望。畢竟日文的內容我是不懂的,看見有預約番號就以為是已經萬事OK,沒想到竟是事與願違。
僅提供這樣的經驗給其他要租車的背包客,可得注意一下,您的號碼是否是真的已經訂到的號碼!
輕舞淺唱
我不明白
什麼叫等待番號
什麼叫確定番號
如果已經回函有計價的應該是確定的吧
可否請你將當初接到的信函po上來
我8月也預約了
不希望出狀況
時光終於把熱情耗盡
我也租了 mazada 的車 , 7/14 就要出發了 , 看到版大這樣寫 , 也有點擔心 ,

我是透過 TOCOO 租的 ,不知道會不會有這樣的情形????
初吻給了煙
別擔心,版大應該是在日文版的mazda租車官網註冊訂車,可能雙方對於"預約成功"的定義不一樣,所以產生狀況,不過如果認為有預約確認,應該可以拿確認單去跟mazda交涉吧?白紙黑字總不會錯.
基本上tocoo只能算是一個"管道"或是agent,上面還有是其它家的車可以選ㄚ,不是只有mazda的,只是在上面試算一下剛好mazda比較便宜,所以大部份人會租mazda,而不是tocoo等於mazda喔.
這就像是你想要租車,給了卡號給agent,agent拿了錢幫你去跟租車公司訂車,有車才會有預約確認,也代表你一定可以拿到車,跟大家透過樂天,Jalan這些訂房網站訂房間是一樣的ㄚ,真的不放心,一定要把tocoo的確認email印出來一併帶去,就算"萬一"出現問題,你手上有確認信可以要求Tocoo這個agent幫你解決的.
至死方休
不知道原Po是在tocoo還是mazda的網站預約??
我之前是在tocoo英文網站預約
我覺得他們很貼心
會來信跟你說已經收到預約,但是要等待他們聯絡mazda確定時間車型
..所以第一封還不是正式的預約成功
確定有車之後,才會發給你 comfirm的預約成功mail
內容都是英文

另..在mazda租車不一定都是mazda的車,沒車會派同等級的車給你
我預約1300cc&660cc兩段時間
結果 1300cc→march,660cc→大發
活得像個女王才會吸引國王
不知道原Po是在tocoo還是mazda的網站預約??
我之前是在tocoo英文網站預約
我覺得他們很貼心
會來信跟你說已經收到預約,但是要等待他們聯絡mazda確定時間車型
..所以第一封還不是正式的預約成功
確定有車之後,才會發給你 comfirm的預約成功mail
內容都是英文

另..在mazda租車不一定都是mazda的車,沒車會派同等級的車給你
我預約1300cc&660cc兩段時間
結果 1300cc→march,660cc→大發

我只有收到Tocoo寄給我的一封信, 這樣不算預約成功嗎? 可是內容看起來又像預約OK!
第一次用Tocoo租車, 怕遇到類似版主的狀況, 有經驗的人可否幫我看一下內容~~ *-)Thanks!!

Dear Kuo ****-**** ,

Thank you very much for using ToCoo Travel Car Rental Service.

Your car rental reservation has been completed and here the details of your reservation.
Please be sure to keep this e-mail for your record and we recommend to bring a print-out.
with your travel.

REMARKS: We can not promise car type or model, due to class specification reservation.

Please note that a child under 6 years old requires a juniour or child seat.
One child seat may require the space for one and a half adults.
It may be too small for your group.

Mazda can not guarantee all of your luggages can be accommodated.

Please be sure to have the driving license of Taiwan and authorized Japanese translation letter of your driving license which should be issued at authorized organization or JAF in Japan. The passport should be presented when you will pick-up the car.

***Car Rental Reservation Number***
2****1

***Pick-up Place***
Name of Outlet:Mazda Car Rental Sapporo
Sapporo
Address: 1-20Higashi,2-chome,Kita,2-jyo,Chuo-ku,Sapporo-shi
Tel: 011-231-0118

***Pick-up Date & Time***
27/07/09 08:30 Duration:4days

***Return Place***
Name of Outlet:Mazda Car Rental Sapporo
Address: 1-20Higashi,2-chome,Kita,2-jyo,Chuo-ku,Sapporo-shi
Tel: 011-231-0118

***Return Date & Time***
30/07/09 19:00

***Car Class***
A Class
No of Cars:1
No of passengers:4
Non-Smoking car

***Optional***
GPS(Regular in Japanese) : status :OK
Baby Seats :-
Child Seats :1
Junior Seats :-
CD player(not accepting MP3):OK
Carrier :-
Tire Chains :-
Snow Tire :-

***Payment Details***
Options including tax : 0yen
Drop off charge including tax :
Grand Total : 28500yen

Above price is included basic car rental fee, immunity insurance,
tax(5%) and optional fee if any.

***Non-Operation Charge (NOC)***
If your rental car is damaged as a result of an accident or other reasons,you will be responsible.
for the following amount of non-operation charge during the repair period, regardless of the.
degree of damage or the duration of the repair time.
* Non-operation charge is not covered by the insurance policy.
When the vehicle is returned to the return location (if possible to drive) 20,000 yen When the vehicle is not returned to the return location (if impossible to
drive) 50,000 yen

If there are any damages (broken car parts, car accident, stolen car or any other reasons).
occured during your rental period, the car rental contract will be automatically finished.
In that case, the payment made for the car rental, insurance or any other cost,will not be.
refundable.
Please make sure to have those items as follows, when you pick up a car;
1) Original national license
2) International drivers license(based on Geneva Convention) or Japanese translation letter of your driving license.(Taiwan, France,Germany,Switzerland,Belgium,Italy).
3) Passport (If you have Japanese License, not required) In case you do not have those enough documents, hiring a car is impossible.
4) Credit card
5) A copy of this email

Quality and grade of fuel must be met to be requirements, when you fill up gasoline.

If you cannot print out a copy of the email, please have with you the reservation number, costs.
details, etc.
The payment should be paid to the outlet by credit card when you pick up.
We do not charge any fee on your credit card.
Address of pick up & return outlet: Please make sure for address & map with our URL Should you incur extra charges upon the return of your car because of late returns or any other.
reasons, please pay these charges at the outlet upon the return of your vehicle.
To change or cancel your reservation, please go to:Change&Cancel Form http://www2.tocoo.jp/tocooimages/rentcar_inbound/customercontact.html
by 16:00 Japan time one (business) day before your pick up date.
***Note***
ToCoo Travel Reference Number: RC*****1

Change and cancellation requests reached after 4:00PM Japan Standard time will be processed in the next business day. In the event of same day cancellation or pick-up delays, please call the outlet directly. There is a case to be cancelled, if you are late for picking up without a phone call.
*******************************************************************************
ToCoo Travel Customer Support
inquiry is here. [email protected]
Mon-Fri : 10:00AM to 4:00PM Japan Time
Closed on Sat., Sun & Public Holidays
http://www2.tocoo.jp/?file=rentcar_inbound/main
ToCoo Travel ---the real Japan explorer
*******************************************************************************
男人善騙女人善變
上面的信有成功拉!!~~

可能我預約的時候是下午
MAZDA傍晚還沒回覆給TOCOO
所以 TOCOO才會回覆給我 收到訂單但尚未確認的信
回憶太輕、思念太重
我不明白
什麼叫等待番號
什麼叫確定番號
如果已經回函有計價的應該是確定的吧
可否請你將當初接到的信函po上來
我8月也預約了
不希望出狀況

我的預約資料已經不知去向了,真抱歉。:-$
我想樓下的先生回答的很好,應該很正確。

我並未收到甚麼E-MAIL。
我是在MAZDA網站上預訂完後,網頁上顯示他們的預約確認訊息。
我將之列印出來,或是真的是我的認知差距吧。
怎麼敷衍怎麼演
沒有預約確認書
就什麼都沒有
你棺材是翻蓋的還是滑蓋的
怎麼那麼大意 你訂了不代理他們一定有車 7-9 是hokkaido旺季來的.訂什麼東西都是吧 要人家回覆你
幼稚園小正太
要有收到預約確認的e-mail才算數喔
沒有收到的話
請務必去信詢問~
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