宿霧航空更改了我的航班!請問該如何回應?

年少如歌
大家好!
我原訂10/15搭乘航班
1900 H Kalibo 2000 H Manila 航班336
從Kalibo前往Manila
但是前兩天接到下列信件表示
要更改到11:40AM起飛12:40PM到達Manila
我查了航班當天還有340 344 346 三班航班
請問我該如何回信
我想改到344的航班

1140 H Kalibo 1240 H Manila 336
1240 H Kalibo 1340 H Manila 340
1630 H Kalibo 1730 H Manila 344
1915 H Kalibo 2025 H Manila 346

請問有人可以幫我寫一篇英文信件嗎?
我該如何回覆給宿霧航空
可以以email回信嗎?
我下列文章私人資料以紅字表示
感謝!
還請高手幫忙!

Dear XXX,

Cebu Pacific would like to inform you that your flight has been re-scheduled due to aircraft situation.

Your new flight details are as follows:
xxxxx

Booking reference no.: XXXXXXX
Flight details:
Flight No. 5J336 on October 15, 2012, departing Kalibo International Airport at 11:40AM and arriving in Ninoy Aquino International Airport Terminal 3 at 12:40PM

We sincerely apologize for any inconvenience this may have caused you.

Please click on the ACCEPT button below if above change is acceptable.
Otherwise, give us a call at the following numbers: (+632) 70-20-888 or (+6332) 230-8888.
沒傘的孩子要學會奔跑
天啊!!怎麼這麼機車!
我也是這天要回從長灘島回馬尼拉,也曾考慮要買這個時間的機票,
現在也只差這段國內線的票還沒買到,
一來是因為沒有優惠還在等,二來是之前看到了一些被改時段的文章怕早買了到時被改!!
果然真的發生了!!給你拍拍~~
我在別的論壇上有看到人講過相關的內容,也有看到人爭取成功的,
我再幫你搜尋看看相關的文章,看看能否對你有幫助~~加油ㄋ~~
心比命硬
hi there,
I would like to rebook my Flight of Booking reference no.: XXXXXXX to Flight Number.344 Kalibo 1630 H to Manila 1730 H on the same day October 15, 2012.

Please let me know the result of this flight changing. Thank you.

以上是滿直白的說法,應該是看的懂

只是我最近也被改班機,9/4的班機,8/5的通知信
大約8月二十幾他有打越洋電話來通知,可以直接告訴他要怎樣改,或要求退票到refund
但我當時還沒決定,他說決定後直接回那個通知信address也可以改,但期限在班機當日之前
後來我8月底前後寄了10幾封信,完全沒有回應
9/3怕失效,就直接打他通知信上的電話去菲律賓確認,接電話的人口音不會很重
他會先跟你確認 訂位碼、乘客姓名、班機起降地及時間日期等資料
確認後你再告知想怎樣改就可以了,他會請你在線上等他作業,完成後告知你更改結果,並寄信到你原本登記的信箱(線上官網查詢也會更新資訊)
整個溝通加等待應該有10分鐘左右,態度良好(標準客服)

我改了兩班,國內段被改期,連同同日的國際段(非連票)也可以一起要求免費調整
我是整個取消移到別的日期去,他說最多可以往後移30天以內,修改一經確認後就不能再免費改期或要求退費! 這個要注意,也就是機會只有一次 呵呵
我想以後遇到這樣的問題打電話才是最快的方式,寫信您需要碰碰運氣~~~
參考看看吧(Y)

大家好!
我原訂10/15搭乘航班
1900 H Kalibo 2000 H Manila 航班336
從Kalibo前往Manila
但是前兩天接到下列信件表示
要更改到11:40AM起飛12:40PM到達Manila
我查了航班當天還有340 344 346 三班航班
請問我該如何回信
我想改到344的航班

1140 H Kalibo 1240 H Manila 336
1240 H Kalibo 1340 H Manila 340
1630 H Kalibo 1730 H Manila 344
1915 H Kalibo 2025 H Manila 346

請問有人可以幫我寫一篇英文信件嗎?
我該如何回覆給宿霧航空
可以以email回信嗎?
我下列文章私人資料以紅字表示
感謝!
還請高手幫忙!

Dear XXX,

Cebu Pacific would like to inform you that your flight has been re-scheduled due to aircraft situation.

Your new flight details are as follows:
xxxxx

Booking reference no.: XXXXXXX
Flight details:
Flight No. 5J336 on October 15, 2012, departing Kalibo International Airport at 11:40AM and arriving in Ninoy Aquino International Airport Terminal 3 at 12:40PM

We sincerely apologize for any inconvenience this may have caused you.

Please click on the ACCEPT button below if above change is acceptable.
Otherwise, give us a call at the following numbers: (+632) 70-20-888 or (+6332) 230-8888.
選擇離開就別回頭
以下是我參考網路上範例寫出來的
回復速度很快
臨晨寄出
起床就看到回信改好了!
寄這個[email protected] email就可以

Hi Dear Sir or Madam,

I have called your ticket service center and they suggest me to email the schedule change service center and try to find a solution. I really need your help as I cannot accept the below schedule change:

Customer name: xxxxxxx
Booking reference no.: xxxxxxx
I cannot accept this changement.
( 5J 336 Mon 15 Oct 2012, 1900H Kalibo International Airport Mon 15 Oct 2012, 2000H Ninoy Aquino International Airport Terminal 3 ) change to (Flight No. 5J336 on October 15, 2012, departing Kalibo International Airport at 11:40AM and arriving in Ninoy Aquino International Airport Terminal 3 at 12:40PM)

I suggest you can change my schedule to Flight No. 5J344 on October 15, 2012, departing Kalibo International Airport at 16:30AM and arriving in Ninoy Aquino International Airport Terminal 3 at 17:30PM !
This Flight No. 5J344 time is OK for me!

I have limited touring days. So, I really don't want waste any day. I hear that your company is very nice and kind. Many Taiwanese customers said you provided best customer service. So, please help me on this issue.

Thanks for you any help.