宿霧航空退款問題
夢裡夢外都是他
宿霧班時異動要求退款
最後一封信宿霧最後回信給我,大略意思說promo fare 促銷票不能退款
想請問大家,燃料稅.機場稅.選位費難道也不能退嗎?
TRAVEL FEES AND TAXES:
Fuel Surcharge TWD 602.50
Airport Service Charge(TW) TWD 300.00
OTHER FEES:
Web Admin Fee TWD 120.00
Seat Reservation TWD 280.00
=====9/24 宿霧發mail通知飛機時間異動=====
Cebu Pacific would like to inform you that your flight has been re-scheduled due to aircraft situation.
Flight details:
Flight No. 5J311 on October 06, 2012, departing Taiwan Taoyuan International Airport Terminal 1 at 0:25AM and arriving in Ninoy Aquino International Airport Terminal 3 at 2:35AM
We sincerely apologize for any inconvenience this may have caused you.
Please click on the ACCEPT button below if above change is acceptable.
Otherwise, give us a call at the following numbers: (+632) 70-20-888 or (+6332) 230-8888
=====9/29 發信要求取消booking=====
To whom it may concern:
Because flight has been re-scheduled.
Please cancel my booking,the following information may help,
or (Please cancel my both sectors (Taipei-Manila-Taipei)Thank you! )
=====9/29回信給我,可以選擇rebooking 與 travel fund ,但我近期不會去菲律賓呀==
Greetings!
Our apologies for the cancellation, the reason is due to aircraft situation. As carrier, we may change or reschedule any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or security. Given this, we have options that our affected passenger could take which will at least minimize or eradicate the inconvenience.
Rebooking – up to 1 month without any charges. For roundtrip flight, same number of days must be followed. Please see our website for your reference of the exact flight details that will fit your schedule
Travel fund – without any charges (may use up to 90 days based on the date of creation).
Please do let us know which option you would like to take. We can only rebook your flight once without any charges. But please be advised that our rebooking is subject to seat availability.
Kindly advise us 4hrs before your flight so we may rebook your flight (subject to availability) otherwise, changes will be considered accepted
For further inquiries you may call our 24hr hotline thru (+632) 7020888 or (+6332) 2308888.
Thank you!
Smiley
=====9/30 凌晨我又發信寫要求全額退款=====
Dear
Flight No. 5J311 on October 06, 2012 rescheduled 0:25 AM, I can not change the time of job and no longer travel this year,please full refund.
Thank you also look forward to your reply
=====9/30 宿霧白天回信給我=====
Dear Sir/Ma’am,
Greetings!
This is to acknowledge the receipt of below email.
We apologize for the inconvenience this may have caused you.
Upon checking, your flight was re-scheduled 1 hour earlier from the original departure. Please be advise that your ticket restriction is non refundable, since you availed of the promo fare. As carrier, we may change or reschedule any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or security. Given this, we have options that our affected passenger could take which will at least minimize or eradicate the inconvenience.
Rebooking – no charges within 30 days from the date of departure; Subject to seat availability. Please see our website for your reference of the exact flight details that will fit your schedule.
Travel Fund – full Travel fund of the amount. A credit account which guest can be use for future transactions with Cebu pacific (may use up to 90 days based on the date of creation).
Again, with much sincerity, we apologize for the inconvenience and we do hope that you will allow us another opportunity to be of better service to you again.
For further inquiries, you may reply to this email or you may call our 24hr Call Center hotline thru the following numbers.
最後一封信宿霧最後回信給我,大略意思說promo fare 促銷票不能退款
想請問大家,燃料稅.機場稅.選位費難道也不能退嗎?
TRAVEL FEES AND TAXES:
Fuel Surcharge TWD 602.50
Airport Service Charge(TW) TWD 300.00
OTHER FEES:
Web Admin Fee TWD 120.00
Seat Reservation TWD 280.00
=====9/24 宿霧發mail通知飛機時間異動=====
Cebu Pacific would like to inform you that your flight has been re-scheduled due to aircraft situation.
Flight details:
Flight No. 5J311 on October 06, 2012, departing Taiwan Taoyuan International Airport Terminal 1 at 0:25AM and arriving in Ninoy Aquino International Airport Terminal 3 at 2:35AM
We sincerely apologize for any inconvenience this may have caused you.
Please click on the ACCEPT button below if above change is acceptable.
Otherwise, give us a call at the following numbers: (+632) 70-20-888 or (+6332) 230-8888
=====9/29 發信要求取消booking=====
To whom it may concern:
Because flight has been re-scheduled.
Please cancel my booking,the following information may help,
or (Please cancel my both sectors (Taipei-Manila-Taipei)Thank you! )
=====9/29回信給我,可以選擇rebooking 與 travel fund ,但我近期不會去菲律賓呀==
Greetings!
Our apologies for the cancellation, the reason is due to aircraft situation. As carrier, we may change or reschedule any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or security. Given this, we have options that our affected passenger could take which will at least minimize or eradicate the inconvenience.
Rebooking – up to 1 month without any charges. For roundtrip flight, same number of days must be followed. Please see our website for your reference of the exact flight details that will fit your schedule
Travel fund – without any charges (may use up to 90 days based on the date of creation).
Please do let us know which option you would like to take. We can only rebook your flight once without any charges. But please be advised that our rebooking is subject to seat availability.
Kindly advise us 4hrs before your flight so we may rebook your flight (subject to availability) otherwise, changes will be considered accepted
For further inquiries you may call our 24hr hotline thru (+632) 7020888 or (+6332) 2308888.
Thank you!
Smiley
=====9/30 凌晨我又發信寫要求全額退款=====
Dear
Flight No. 5J311 on October 06, 2012 rescheduled 0:25 AM, I can not change the time of job and no longer travel this year,please full refund.
Thank you also look forward to your reply
=====9/30 宿霧白天回信給我=====
Dear Sir/Ma’am,
Greetings!
This is to acknowledge the receipt of below email.
We apologize for the inconvenience this may have caused you.
Upon checking, your flight was re-scheduled 1 hour earlier from the original departure. Please be advise that your ticket restriction is non refundable, since you availed of the promo fare. As carrier, we may change or reschedule any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or security. Given this, we have options that our affected passenger could take which will at least minimize or eradicate the inconvenience.
Rebooking – no charges within 30 days from the date of departure; Subject to seat availability. Please see our website for your reference of the exact flight details that will fit your schedule.
Travel Fund – full Travel fund of the amount. A credit account which guest can be use for future transactions with Cebu pacific (may use up to 90 days based on the date of creation).
Again, with much sincerity, we apologize for the inconvenience and we do hope that you will allow us another opportunity to be of better service to you again.
For further inquiries, you may reply to this email or you may call our 24hr Call Center hotline thru the following numbers.
痞性不改
在訂購時的條款裡的確是寫只能退到TravelFund
該公司的政策的確也是不退現金或信用卡
至於這樣的政策符不符合菲律賓的法律
或是是否需符合台灣的法律
可以問問看消基會?
如果有退款成功也別忘了來跟大家分享經驗喔~
該公司的政策的確也是不退現金或信用卡
至於這樣的政策符不符合菲律賓的法律
或是是否需符合台灣的法律
可以問問看消基會?
如果有退款成功也別忘了來跟大家分享經驗喔~
素顏淺笑
不知那位好心的大大, 可以告訴-宿霧航空的特惠票可以申請退費嗎? (即可以退回機場梲及燃料稅? 當然會扣除手續費, 亞航是這樣做)