8/8出發遇到颱風怎辦?
一臉美人痣
我坐8/8的樂桃，來個強颱真的太ooxx了
如果改班機就得加錢，完全變成不廉價了
一切都是命啊!!!
還在由育要拚了不改，還是改呢??
苦惱(li)
如果改班機就得加錢，完全變成不廉價了
一切都是命啊!!!
還在由育要拚了不改，還是改呢??
苦惱(li)
夜襲寡婦村
無法提前,只能祈禱颱風不要來,問過台灣虎航,如停飛最快就是要等隔天的台灣虎航航班,並不會改成其他虎航航班,
雖然知道好像沒有,還是請問一下,有哪一家旅遊不便險有理賠出發地延遲的嗎?
關於出發地理賠的情形，國泰產險是有註明的，如果出發前四個小時內才取消班機（延遲不算哦，延遲至少要四個小時以上），是可以理賠的。
但，如果航空公司在四個小時之前就通知取消的話，是不賠的。
以上針對出發地出發，他國情形不算。
雖然知道好像沒有,還是請問一下,有哪一家旅遊不便險有理賠出發地延遲的嗎?
關於出發地理賠的情形，國泰產險是有註明的，如果出發前四個小時內才取消班機（延遲不算哦，延遲至少要四個小時以上），是可以理賠的。
但，如果航空公司在四個小時之前就通知取消的話，是不賠的。
以上針對出發地出發，他國情形不算。
婊子配狗天長地久
我們是搭8/8香草的，當天是周六，不就沒客服，只能現場櫃台排隊......
煩惱中.....
煩惱中.....
槍硬情濃
二年過了，不知道酷航作法有無改變。
2013年暑假，原定捷星，但遇到輕度颱風來襲，桃園機場雖然沒有關場，但距離原定捷星班機起飛前約12小時，接到捷星通知因颱風取消航班。
我立刻改訂酷航，不料幾個小時之後，也收到酷航寄來的因為颱風取消航班的電子郵件，全文(只刪改航班、日期)如下。處理方式是自己大電話去重新訂位(不額外收費)，或者退代金券(有使用期限限制)。
Due to Typhoon Trami impacting flight operations into and out of Taipei Taoyuan International Airport, your Scoot flight (TZ XXX ) on XXX August, 2013 will be disrupted. We will be flying direct (non-stop) from Tokyo to Singapore, without the stopover at Taipei.
•If your flight is from Tokyo to Singapore, it is not impacted so please proceed to check-in as usual. Estimated time of arrival at Singapore is 1.5 hours earlier.
•If your flight is from Tokyo to Taipei or Taipei to Singapore, the flight will no longer operate, given they are now non-stop. Please contact the call centre to:
(a) rebook on the next available flight, operating within seven days of the original flight, at no additional charge - rebooking must be done before the scheduled departure time of your original flight; or
(b) obtain a full refund of the affected sector in the form of a transferable Scoot travel voucher that is valid for travel within (06) months from the date of issue - please let us know of your refund request by 01 Sep 2013.
We're sorry for any inconvenience caused, and seek your understanding that our actions were taken because of the high probably we will not be able to access Taipei airport while the Typhoon is crossing over Taiwan - indeed we expect the airport to be closed during this period.
Notwithstanding this inconvenience, thanks for choosing to fly with Scoot.
Yours sincerely,
The Scoot Team
關於退代金券這件事，我後續也寫了很多電子郵件和酷航爭取要求改退現金，甚至到澳洲官方消保單位提出申訴、向北市消保官提出申訴等等，但酷航就是堅持運務條款裡已經寫明無論任何原因都不退費之類的，最後我也只能接受退代金券，但.....這代金券卻遲了將近半年都沒發給我，又是我寫信去催才給的。
2013年暑假，原定捷星，但遇到輕度颱風來襲，桃園機場雖然沒有關場，但距離原定捷星班機起飛前約12小時，接到捷星通知因颱風取消航班。
我立刻改訂酷航，不料幾個小時之後，也收到酷航寄來的因為颱風取消航班的電子郵件，全文(只刪改航班、日期)如下。處理方式是自己大電話去重新訂位(不額外收費)，或者退代金券(有使用期限限制)。
Due to Typhoon Trami impacting flight operations into and out of Taipei Taoyuan International Airport, your Scoot flight (TZ XXX ) on XXX August, 2013 will be disrupted. We will be flying direct (non-stop) from Tokyo to Singapore, without the stopover at Taipei.
•If your flight is from Tokyo to Singapore, it is not impacted so please proceed to check-in as usual. Estimated time of arrival at Singapore is 1.5 hours earlier.
•If your flight is from Tokyo to Taipei or Taipei to Singapore, the flight will no longer operate, given they are now non-stop. Please contact the call centre to:
(a) rebook on the next available flight, operating within seven days of the original flight, at no additional charge - rebooking must be done before the scheduled departure time of your original flight; or
(b) obtain a full refund of the affected sector in the form of a transferable Scoot travel voucher that is valid for travel within (06) months from the date of issue - please let us know of your refund request by 01 Sep 2013.
We're sorry for any inconvenience caused, and seek your understanding that our actions were taken because of the high probably we will not be able to access Taipei airport while the Typhoon is crossing over Taiwan - indeed we expect the airport to be closed during this period.
Notwithstanding this inconvenience, thanks for choosing to fly with Scoot.
Yours sincerely,
The Scoot Team
關於退代金券這件事，我後續也寫了很多電子郵件和酷航爭取要求改退現金，甚至到澳洲官方消保單位提出申訴、向北市消保官提出申訴等等，但酷航就是堅持運務條款裡已經寫明無論任何原因都不退費之類的，最後我也只能接受退代金券，但.....這代金券卻遲了將近半年都沒發給我，又是我寫信去催才給的。
老子不是限量版是絕版
也提一下捷星因為颱風取消班機的處理情形，大約是在原航班預定起飛前12小時收到的簡訊，輕度颱風，桃園機場沒有關場，可以正常起降的情況下，捷星提前通知取消班機，第一時間寄來的電郵內容如下。大致上就是說班機取消，請自己打電話到捷星客服去安排新的班機訂位。
Due to Weather in Taiwan your flight XXXXXXXX from Taipei to Singapore has been cancelled.
We sincerely apologise for the disruption to your service today and the inconvenience this may have caused you. It is our intention to operate all services to schedule, however on occasion unforeseen issues can unfortunately cause a disruption.
How can I get help with my booking?
You can manage your flight by speaking to a member of our Customer Service team at the airport or at our Call Centre. Simply call 00801 852 015 and quote "Cancelled Flight" for priority assistance.
If you missed an onward connection with Jetstar or one of our Partner Airlines, you'll be re-seated onto the next available connection. Please see Jetstar staff for more information.
If you have travel insurance, this letter may be of assistance.
Again, we sincerely apologise for the disruption to your service today. If you would like to provide us with feedback please visit our online customer care feedback form. Please note that this version (Version 1) of the letter supersedes any previous versions that may have been issued by Jetstar.
We hope to welcome you aboard a Jetstar flight again soon
後續我是改訂其他班機順利在當天出發了，寫信跟捷星要求退費，在國外就接到捷星客服來電一再強調絕對絕對不退費，好幾通國際漫遊電話吵架後，最後是同意退代金新加坡幣50元(，扣除很貴的國際漫遊電話費後，大約是我原定票價的30%)，我不同意，印象中應該也有向澳洲消保單位及台灣消保官提出申訴，但捷星完全沒理會(酷航台灣代理有打電話給我)，但幾次由客服打電話給我，同意把對我個人的退費代金提高到100元新加坡幣，但以我同一訂位代碼下的其他同行家人沒有提出申訴為由，不同意提高代金，然後又是好幾次的越洋電話和菲律賓客服用英文吵架，最後達成每人退代金100元坡幣，但一樣是有6個月的期限限制，不能轉讓，及一次一個人只能用一張代金券等限制。
Due to Weather in Taiwan your flight XXXXXXXX from Taipei to Singapore has been cancelled.
We sincerely apologise for the disruption to your service today and the inconvenience this may have caused you. It is our intention to operate all services to schedule, however on occasion unforeseen issues can unfortunately cause a disruption.
How can I get help with my booking?
You can manage your flight by speaking to a member of our Customer Service team at the airport or at our Call Centre. Simply call 00801 852 015 and quote "Cancelled Flight" for priority assistance.
If you missed an onward connection with Jetstar or one of our Partner Airlines, you'll be re-seated onto the next available connection. Please see Jetstar staff for more information.
If you have travel insurance, this letter may be of assistance.
Again, we sincerely apologise for the disruption to your service today. If you would like to provide us with feedback please visit our online customer care feedback form. Please note that this version (Version 1) of the letter supersedes any previous versions that may have been issued by Jetstar.
We hope to welcome you aboard a Jetstar flight again soon
後續我是改訂其他班機順利在當天出發了，寫信跟捷星要求退費，在國外就接到捷星客服來電一再強調絕對絕對不退費，好幾通國際漫遊電話吵架後，最後是同意退代金新加坡幣50元(，扣除很貴的國際漫遊電話費後，大約是我原定票價的30%)，我不同意，印象中應該也有向澳洲消保單位及台灣消保官提出申訴，但捷星完全沒理會(酷航台灣代理有打電話給我)，但幾次由客服打電話給我，同意把對我個人的退費代金提高到100元新加坡幣，但以我同一訂位代碼下的其他同行家人沒有提出申訴為由，不同意提高代金，然後又是好幾次的越洋電話和菲律賓客服用英文吵架，最後達成每人退代金100元坡幣，但一樣是有6個月的期限限制，不能轉讓，及一次一個人只能用一張代金券等限制。
怪我眼瞎
早上看新聞,8/7(五)可能發布海警,8/8(六)發布陸警,不管颱風後續怎麼走,好像都會影響台灣
心跳多久愛多久
二年過了
關於退代金券這件事，我後續也寫了很多電子郵件和酷航爭取要求改退現金，甚至到澳洲官方消保單位提出申訴、向北市消保官提出申訴等等，但酷航就是堅持運務條款裡已經寫明無論任何原因都不退費之類的，最後我也只能接受退代金券，但.....這代金券卻遲了將近半年都沒發給我，又是我寫信去催才給的。
這樣感覺就很差勁了！跟菲律賓的航空差不多!
關於退代金券這件事，我後續也寫了很多電子郵件和酷航爭取要求改退現金，甚至到澳洲官方消保單位提出申訴、向北市消保官提出申訴等等，但酷航就是堅持運務條款裡已經寫明無論任何原因都不退費之類的，最後我也只能接受退代金券，但.....這代金券卻遲了將近半年都沒發給我，又是我寫信去催才給的。
這樣感覺就很差勁了！跟菲律賓的航空差不多!
聽得一曲歎花惜
改期,提前或延後,只是要多花錢\\
住宿也要變動,EMAIL或電話聯絡
若都不要,那就看老天的安排
住宿也要變動,EMAIL或電話聯絡
若都不要,那就看老天的安排
刪除記憶
樂桃不知道在這方面的回應會是友善的處理還是...？(U):^)
超齡兒童
建議旅遊不便險趕快去買一買