一起訂機票的旅伴過世了,easyjet機票是否可以退票?

墨城
很突然的消息,一起訂機票的旅伴過世了,我受到很大的影響。

希望能夠取消這次的旅程機票,本來以為是廉航應該都沒辦法退票。

但是看到網路上有人分享這樣的特殊狀況是可以退票的(他分享的是捷星航空的經驗,一起訂的機票,只要有其中一人過世,整筆訂單都可以退費),當然要提供相關證明。

但是搜尋easyjet 找不到相關的分享,不知道有沒有人能夠提供相關資訊?

非常感謝
嘴裡很享受心裡很想瘦
你可以直接聯絡航空公司看看
有問有機會
呆的二次方
節哀
我記得是都可以的
找找看不然就直接寫信
幼稚園老大
easyjet網站有特別寫:
http://www.easyjet.com/en/help/booking/making-a-change

Cancelling your flight due to illness or bereavement

in the unfortunate event that you need to cancel your booking due to illness or family bereavement please contact our customer service team.

If you are contacting us regarding bereavement please note that you can only claim for an immediate family member, for example a spouse, child, parent, grandparent or sibling. If the date of travel has now passed and your flight reservations were not used, we’d also ask that you send a scanned copy of the death certificate.

Please be aware that the decision to offer a flight voucher is made at the discretion of our Customer Service Team.

他提的適用對象是你的近親(配偶,父母,祖父母,兄弟姊妹,孩子)。跟你一起訂機票的朋友,可能不適用。但是當然還是和客服聯絡試試看,看能不能特例處理。
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