求救~有人在budgetair上購買復興航空機票嗎

惹你賤笑
上星期五才在budgetair網上買復興航空機票2張,今天就看到復興停飛新聞,馬上打去信用卡公司,回覆尚未請款請我聯絡budgetair,打去網站客服都是說英文的客服,只好寫mail等待回信,想請問網上有人跟我一樣嗎?-_-#
老師你比衛生紙還能扯
我寫了很多封mail,budgetair都不回應8o|
倚劍笑紅塵
今天收到mail了 內容如下

Thanks Writing Budget Air

As you know Transasia airline got bankrupt . so all flights have been cancelled . But we are still waiting for a response from the airline regarding refund . and once we get a response from airline , we will update you . so i request you to be patient with us .

Thanks for choosing Budget Air.Have a great day .

Kind regards,
Budgetair.com

有再進一步會跟大家通知

我也有收到耶~一樣的內容
安素之年
我後來又打去銀行說此旅行社留錯誤電話且寫mail不回,根本就是詐騙,後來銀行就幫我把這筆交易列為爭議款,去跟旅行社接洽,現在就等銀行通知囉。

11/28下星期一是繳款截止日
已經數次和銀行說明消保處說針對此事,可以將該筆交易列爭議款項,並得暫停付款
但銀行始終鬼打牆的說"無法"
所以我星期一直接打1950給消保處投訴銀行嗎? 能立竿見影嗎?

華航今天說會接手12/1~2/15興航國內外15條的航線,是說我能憑著之前和BudgetAir買的復興電子機票, 如期出國回國嗎?

那我昨天又買了的機票,就等於白買了嗎??:-|:-|(U)(U)(U)
笑盡滄桑
華航今天說會接手12/1~2/15興航國內外15條的航線,是說我能憑著之前和BudgetAir買的復興電子機票, 如期出國回國嗎?
不是的,票還是要退過買過
復興不會把你的票錢給華航
華航也不會讓你免費上飛機
一臉美人痣
11/28下星期一是繳款截止日
已經數次和銀行說明消保處說針對此事,可以將該筆交易列爭議款項,並得暫停付款
但銀行始終鬼打牆的說"無法"
所以我星期一直接打1950給消保處投訴銀行嗎? 能立竿見影嗎?
)

干銀行甚麼事?? 銀行根本不知道你跟budgetair買甚麼東西...
帥的不敢出門
干銀行甚麼事?? 銀行根本不知道你跟budgetair買甚麼東西...
對呀,若退款是進其他帳戶而不是退刷原卡的話,搞不好發卡銀行還得給你刷卡紅利金。
你若安好那還得了
11/28下星期一是繳款截止日
已經數次和銀行說明消保處說針對此事,可以將該筆交易列爭議款項,並得暫停付款
但銀行始終鬼打牆的說"無法"
所以我星期一直接打1950給消保處投訴銀行嗎? 能立竿見影嗎?

華航今天說會接手12/1~2/15興航國內外15條的航線,是說我能憑著之前和BudgetAir買的復興電子機票, 如期出國回國嗎?

那我昨天又買了的機票,就等於白買了嗎??:-|:-|(U)(U)(U)
華航應該是接航線,沒有接機票,復興還有錢可以退給消費者,華航沒可能要幫忙到這個地步
你有跟銀行說此旅行社電話聯絡不到、多次寫mail也不回嗎?
入骨情話
最新消息:

BudgetAir回信內容如下:
"As you know Transasia airline got bankrupt . so all flights have been cancelled . But we are still waiting for a response from the airline regarding refund . and once we get a response from airline , we will update you . so i request you to be patient with us ."

而我前幾天也有寫信給復興請他們通知與公告給此訂票網

剛剛收到回信,內容如下:
"親愛的旅客,您好:
已確認到旅行社幫您處理後續退票作業,謝謝。
復興航空 敬上"

好哩加在復興航空現在一團亂之下還有人在處理, 看來是有機會了~~:-D

一段時間沒消息,所以又寫信去詢問budgetair

To whom it may concern,
Transasia airline responded me they already informed Budgetair about the refund thing since last Thursday. When can I get back the full refund? Please reply me ASAP. My travel plan has been ruined because of not getting back the full refund.

收到的回信
Thank you for the mail.
Refund will be processed within 10-12 business weeks from the date of cancellation by the airline.

抱歉我英文不夠好,請問現在的意思是???
羞射大叔
意思是: 申請退票後10~12個工作周會收到退款.

流程上: 填寫退票申請書了嗎?
讀著倒才子傻
Thank you for writing Budgetair. Hope you are doing well.
Kindly be informed the airlines with which you hold booking is Bankruptsy.
The refund process of your old booking has been started by us immediately. No further action from your side is required. We will keep you posted about progress. Please be advised (again) that it takes time to finalize this process and that there is no guarantee what we will receive your paid amount. We are confident but depend on Transasia and its curators. If you want to book new flights on a different airline we kindly refer you to our website.
<-------
我們會保持你的進展。 請注意(再次),需要時間來完成此過程,並且不能保證我們將收到您的付款金額。:\'(